Sama Mushtaq

Program manager with experience in operations, product delivery, AI quality, and mechanical design.

I have led teams of up to 120, managed approximately $30 million in cumulative P&L responsibility, opened new businesses, directed vendor-built products, and built practical systems for scheduling, pricing, reporting, and analysis.

My work usually starts with a problem that crosses several teams and has no clean owner. I define what needs to happen, make the dependencies visible, and stay with the work through launch and adoption.

Based in Ohio. Open to relocation and remote, hybrid, or on-site work.

Sama Mushtaq

Selected work

Programs I have led from problem to result.

These cases explain the problem, my responsibility, the decisions I made, and the result. Confidential records and third-party data are not published.

RYGNecoAugust 2024 to present

Defined the operating model for an e-waste platform.

I used field observations to map intake, testing, disposition, data destruction, pricing, and client reporting. I turned those workflows into acceptance criteria, vendor milestones, and four stakeholder portals.

Read the case
Approximately $11,500
MVP investment directed
Approximately 480
Devices catalogued
More than 400
Devices processed
4
Stakeholder portals
Hard Rock Casino CincinnatiJanuary 2024 to January 2025

Recovered financial control across three casino outlets.

I connected P&L, inventory, labor, and product-mix data to training and manager reviews. The operation included 120 employees, including approximately 80 union team members.

Read the case
Approximately $17 million
Combined P&L responsibility
Approximately $14,000
Monthly variance recovered
Below 1 percent
Inventory variance maintained
9 to 17 percent
Upsell rate improvement
iTZCALi Tapas and TequilaSeptember 2022 to January 2024

Coordinated a restaurant opening around one fixed deadline.

I managed dependencies across construction, licensing, vendors, menu, pricing, POS, reservations, staffing, training, scheduling, payroll, and readiness. I also simplified the menu and bar workflow before full-volume service.

Read the case
$165,000
Revenue in the first 14 days
60
Employees recruited and trained
Up to 600
Nightly covers
45 to 12
Operating menu reduction
MAK TradingNovember 2019 to present

Built and operated a paid education community.

With a three-person founding team, I led brand, acquisition, onboarding, curriculum, content, member support, moderation, retention, payments, and a platform migration.

Read the case
Approximately 2,000
Peak community members
More than 1,200
Cumulative paid subscribers
$28,696
Documented MRR at one point
48 pages
Original curriculum

Current AI quality work

Reviewing whether model output can be trusted and used.

At Mercor, I review model-generated presentations, documents, spreadsheets, and other professional work across business and technical subjects. I often need to learn unfamiliar material quickly before I can judge whether a response is accurate, complete, and useful.

I compare responses against detailed criteria, trace claims and calculations to the supplied evidence, and document why an answer passes or fails. I look for reasoning gaps, missed instructions, unsupported claims, calculation errors, weak analysis, and work that appears polished but cannot be trusted or used.

I also review evaluation quality, write evidence-based feedback, and help improve consistency across complex assignments. Further details are limited by confidentiality.

Technical and analytical projects

Small tools built around real operating problems.

These repositories are sanitized demonstrations. Each one states what I contributed, what was reconstructed, and what should not be treated as a live production claim.

Crew scheduling engine

Encodes availability, station qualifications, training gates, shift rules, and labor targets into a repeatable scheduling workflow.

View repository

Alcohol pricing engine

Converts supplier data into cost per ounce, markup, margin, and POS pricing decisions with a documented audit trail.

View repository

RYGNeco reporting prototype

Demonstrates asset, financial, disposition, and sustainability reporting logic for the e-waste operating model.

View repository

S&P 500 risk toolkit

Explores market data, drawdowns, volatility, concentration, and portfolio risk through reproducible analysis.

View repository

Experience

Primary employment

Mercor

AI Annotator and Quality Reviewer, Contract

EPIC Brands

General Manager, promoted from Assistant General Manager

Hard Rock Casino Cincinnati

Operations Manager, promoted to Assistant General Manager and Acting General Manager, Contract

iTZCALi Tapas and Tequila

Director of Operations and Launch Consultant

Napoli Italian Eatery

Opening Manager and Operations Lead

MKEC Engineering

Mechanical Design Engineer

Bella Luna Cafe

General Manager and Multi-Unit Lead

Concurrent founder work

Programs built alongside primary employment

RYGNeco

Co-Founder and Program Lead

MAK Trading

Founder and Program Lead

Contact

Interested in the work?

I am considering program management, implementation, operations, product delivery, and selected entry-level mechanical engineering roles. I am based in Ohio and open to relocation.

sama.mushtaq.a@gmail.com
LinkedIn
GitHub