Back to selected workOperating procedures ยท RYGNeco

Device testing and custody records

At RYGNeco, I mapped the steps between device pickup, intake, testing, grading, and disposition. A healthcare pilot produced a verified record for 130 devices, giving me a concrete basis for the procedures and product requirements.

Where
RYGNeco, Cincinnati
When
August 2024 onward
My contribution
Procedures and product requirements
Pilot record
130 devices

Following a device through the work

IntakeIdentity and pickup record
TestingCondition and test status
GradingHandling decision
DispositionCustody and evidence
Structured device records with identification and testing fields
Device record view showing the information the workflow needs. Product screenshots illustrate the requirements and interface work.Open larger โ†—

Turning field work into requirements

A device record needed to answer practical questions. What arrived, what worked, who handled it, and what happened next? I used those questions to define the fields, evidence, and handoffs for the operating workflow.

Google Sheets and Docs held operating records and procedures. Outlook supported customer and vendor communication. I used ChatGPT and Claude to structure requirements, then worked with the development vendor through the product design and review.

Making custody visible

Product view of timestamped custody history
Product view of the custody timeline.Open larger โ†—
Product view of batch evidence and completion status
Product view of batch evidence and status.Open larger โ†—
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